Privacy policy

1. Information you provide and keep on your device

The learner app does not require an account, name, email address or password. Learning position, saved phrases, quiz answers and results, reading-help and theme choices, audio settings, notification preferences and earned study-sheet access are stored in the app's private storage on your device. Bonus exercises also store answers, progress, reward records and recently used question identifiers locally to vary later exercises and reduce repeats. Some bonus access lasts only for the current app session, even when its progress or reward record remains stored. The current app does not upload these learning records to a publisher-operated server.

The app does not request microphone, camera, contacts, shared-storage or precise-location permissions and does not record your voice. It uses an installed text-to-speech service to read lesson text. The absence of a learner account does not mean that the app's advertising and online services collect no information.

2. Advertising

Qal Arabic learn Arabic uses Google AdMob. Google's advertising SDK can process IP addresses, approximate location inferred from IP, advertising and other device identifiers, app and ad interactions, and diagnostic information. Google and relevant advertising partners receive and use this information for advertising, measurement, service operation and fraud prevention, subject to applicable settings and consent.

The app integrates Google's User Messaging Platform to request advertising choices where required. When available, open Privacy choices in the app to review or change them. Android also provides advertising-ID controls. Non-personalized ads can still involve data processing. Withdrawing consent affects future processing and does not automatically erase previously processed records.

Rewarded ads are optional. The app explains the reward before showing the ad and stores reward records and earned access locally. Ordinary lessons do not require choosing a rewarded ad.

More information: Google Privacy Policy (https://policies.google.com/privacy) and Google advertising technologies (https://policies.google.com/technologies/ads).

3. Configuration downloads

Firebase Remote Config downloads publisher settings, including which ad formats are enabled, their spacing, and the schedule and text of study reminders. Firebase processes installation identifiers and technical information such as app and SDK versions, operating system, language, time zone and country information to provide configuration services. Configuration downloads are independent of notification permission and your notification choice.

The reviewed app does not integrate Firebase Analytics or Crashlytics. Advertising services can nevertheless perform their own measurement and diagnostics.

4. Notifications and learning reminders

Study reminders are scheduled on your device using publisher settings downloaded through Remote Config. The app stores the reminder configuration and a delivery counter locally to rotate reminder messages; it does not send that counter or your lesson history to the publisher. Reminders require Android notification permission where applicable. You can block all app notifications or the study-reminder channel in Android settings. The app also respects your saved notification choice: declining the startup notification request disables local reminders and announcement delivery until you explicitly enable notifications.

If you choose Allow at startup, or use Enable notifications later, and Android permits notifications, Firebase Cloud Messaging uses an installation identifier and registration token to deliver messages. The app subscribes to an announcement topic. No learner sign-in is needed, and the app does not send ordinary learners' registration tokens to the publisher dashboard.

You may block notifications in Android settings. The Notifications page shows their status and provides access to Android settings. Network access is needed to update topic subscriptions. The app checks your local preference before displaying a message. Disabling notifications does not itself delete your Firebase installation identifier or registration token, and it does not disable Remote Config.

Some announcements include an image downloaded over HTTPS from zixlab.com. The hosting service receives the IP address and technical request information needed to serve that image; access or security logs may also record requests. These are publisher-supplied images, not photos uploaded from your phone. Notification content can appear on your lock screen according to your Android settings.

See Firebase privacy and security information (https://firebase.google.com/support/privacy) for details about its services.

5. Speech, links and support

Audio uses the Arabic text-to-speech service on your device. The app prefers a suitable downloaded voice, but permits a network voice when no suitable downloaded voice is available. When you play audio using a network voice, the speech provider may process lesson text and connection information under its own privacy terms. You can manage downloaded voices and the speech engine in your Android text-to-speech settings, or use the lessons without playing audio. The app does not record speech. This release uses the system speech service; it does not download publisher-hosted speech models.

Arabic voice setup: The setup button asks the installed Google speech engine to prepare downloadable offline Arabic voice data when that engine exposes it. The engine manages any download and its network handling under its own policies. This app does not host or redistribute Google voice files. Setup does not open another screen or play speech automatically. Completion is reported only after Arabic availability is rechecked. Automatic installation of the Google speech app itself is not supported. Existing learning progress and speech settings on the phone are preserved.

Sharing opens Android's share chooser. The app you choose, external websites and Google Play handle information under their respective policies. If you contact support, we receive your email address, message and any attachments you choose to send. Do not send passwords or unnecessary sensitive information.

Opening the website privacy policy sends a normal web request to zixlab.com through your browser. The hosting provider receives your IP address and browser/request information and may keep operational or security logs. The standalone policy page contains no advertising, analytics scripts or sign-in form. Your browser and any other external service you choose operate under their own terms.

6. How information is used and disclosed

Information is used to provide learning functions, remember preferences, deliver requested announcements, configure and secure the app, display and measure ads, and answer support requests. Service recipients include Google, the website hosting provider, your selected online speech provider and the email provider used for support. The app does not upload your local learning records to these services as learning records.

Information may also be disclosed where required by law or necessary to address abuse, security incidents or legal claims. Advertising-related disclosures are described above; they should not be understood as an absence of data sharing.

Where applicable law requires consent, it must be obtained for the relevant processing. Other processing must have an applicable lawful basis, such as providing a requested service, responding to a request, necessary service-security interests or compliance with legal obligations. Reading this policy is not blanket consent to every use of information.

7. Retention and deletion

Local learning and preference records remain until replaced or removed by the app, or until you clear app storage or uninstall. Android app backup is configured to be disabled. Clearing storage can remove progress, saved phrases, exercise history and earned rewards or study-sheet access; there is no learner-account recovery service.

Support correspondence is retained for handling the request and any reasonably necessary follow-up, dispute or legal obligation. Hosting request records are subject to the provider's operational and security retention arrangements. Retention can depend on troubleshooting, abuse prevention, backup cycles and applicable legal requirements. Contact us to ask about a particular record or request its deletion.

Google services use service-specific retention and deletion rules described in their linked documentation. Uninstalling the app or disabling notifications does not guarantee deletion of every remotely held record. The current app has no button that deletes all Firebase installation data. We will assess requests concerning publisher-controlled records and explain available provider controls and any applicable limitations.

8. Security and international processing

The app uses Android application-storage protections. Google describes encryption in transit for its Mobile Ads SDK, and configuration and notification-image connections use HTTPS. No storage or transmission method can guarantee absolute security.

Online service providers, including Google, may process information in countries other than your own. Applicable data-protection and transfer requirements continue to apply to that processing. This policy does not imply that all information stays on your device or in one country.

9. Adult audience

Qal Arabic learn Arabic is designed and intended for adults aged 18 and older, not for children. The app does not ask learners to enter their age; this audience statement is not an age-verification system. If you believe a child has provided personal information directly to us, contact us so we can assess and address it. Any future release intentionally directed to children will require a separate review of its advertising, data handling and notices.

10. Your privacy rights

Depending on applicable law, you may have rights to information, access, correction, deletion, restriction, objection, portability or withdrawal of consent. Conditions and exceptions may apply. Contact the privacy email to make a request or complaint. We may request proportionate information to verify and locate the relevant record; please do not send identity documents unless a justified need is explained.

Because there is no learner account, we cannot retrieve your local learning records from our servers. You can manage those records through app storage on your device. You may also complain to the competent data-protection authority where applicable.

11. Changes and contact

We may update this policy when the app or its information practices change. The effective date will identify the latest version. Additional notice or consent will be provided where required for a material change.

For privacy questions or requests, contact SOA Technology at [email protected].